Privacy Policy

Yas Media Company (“Yas Media”, “we”, “our” or “us”) respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, contact us, request a quotation, engage our services or otherwise interact with us.

By using our website or voluntarily providing your information, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will seek that consent separately and process your information in accordance with applicable requirements.

Personal and contact information

• Name and business name.
• Email address and telephone number.
• Business address and other contact details you provide.
• Your role or designation within an organisation.

Business and project information

• Business requirements, marketing objectives and project briefs.
• Brand guidelines, logos, photographs, videos and other content supplied to us.
• Website, social media and advertising account information necessary to deliver agreed services.
• CRM, software, system and application requirements provided for development or management.

Communication information

• Enquiries, feedback and messages sent through our website, email, telephone, social media or messaging platforms.
• Project discussions, approvals and relevant business correspondence.

Technical information

• When you visit our website, certain technical information may be collected through server logs, analytics tools or cookies, where applicable. This may include your IP address, browser type, device information, pages visited, referring website and visit timestamps.
• We collect only information reasonably necessary for the relevant purpose, subject to applicable law and the configuration of our website and services.

• Respond to enquiries and consultation requests.
• Prepare proposals, quotations and service agreements.
• Provide and manage our digital marketing and creative services.
• Develop websites, applications, CRM solutions and business systems.
• Manage advertising campaigns, content production and influencer collaborations.
• Communicate about projects, approvals, deliverables, invoices and payments.
• Maintain business records and fulfil contractual or legal obligations.
• Maintain website security, prevent misuse and improve website functionality.
• Send promotional communications where permitted by law and, where required, with your consent.
• Handle complaints, resolve disputes and protect our legitimate legal interests where permitted.

We will not use personal information for unrelated purposes in a manner inconsistent with applicable law.

Where required by applicable law, we will obtain valid consent before processing personal information for the relevant purpose. In other cases, processing may be permitted on another lawful basis under applicable law.

Where consent is relied upon, you may withdraw it using the contact details provided in this Policy. Withdrawal does not affect processing lawfully carried out before withdrawal, and we may retain or process certain information where permitted or required by law.

We do not sell personal information as a commercial product.

• Service providers: website hosting providers, cloud storage providers, email services, payment processors and business software providers.
• Digital platforms: Meta, Instagram, Google, YouTube, LinkedIn and other platforms involved in a client’s campaign or project.
• Project partners: photographers, videographers, editors, influencers, contractors and other collaborators engaged to deliver agreed services.
• Professional advisers: lawyers, accountants and other professional advisers where necessary.
• Authorities: government bodies, regulators, courts or law enforcement agencies where disclosure is legally required or permitted.

Where appropriate, we take reasonable steps to ensure service providers handle information securely and only for authorised purposes. Third-party platforms may independently process information under their own privacy policies and terms.

Our website may use cookies or similar technologies to maintain website functionality, understand visitor behaviour, measure campaign performance or support advertising, depending on the tools enabled.

Where required, we will provide appropriate notices and obtain consent before using non-essential cookies or tracking technologies.

You may be able to manage cookies through your browser settings or the consent controls provided on our website. Disabling certain cookies may affect website functionality.

If we use third-party analytics or advertising tools, their collection and use of information will also be subject to their applicable terms and privacy policies.

When providing advertising, social media, website, application or CRM services, we may access information that a client authorises us to access.

We will use such access only to the extent reasonably necessary to perform the agreed services. Clients are responsible for ensuring that they have the necessary rights and permissions to provide information, grant account access and authorise intended campaign or system activities.

Clients should not share passwords through unsecured communication channels. Where available, we encourage role-based access, delegated permissions and appropriate security controls.

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

Depending on the information and systems involved, these measures may include access restrictions, account permissions, secure storage practices and the use of reputable service providers.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. We cannot promise absolute security.

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining records, resolving disputes and meeting applicable legal or contractual obligations.

When information is no longer required, we will take reasonable steps to delete it or otherwise handle it in accordance with applicable law and our retention practices.

Certain business, financial, transaction or security records may need to be retained for longer periods where required by law.

Subject to applicable law, you may have the right to:

• Request information about the personal data we process about you.
• Request correction or updating of inaccurate information.
• Request deletion of personal information where applicable.
• Withdraw consent where processing is based on consent.
• Raise a grievance regarding the processing of your personal information.
• Exercise any other rights available to you under applicable data protection law.

To submit a request, contact us using the details in Section 15. We may need to verify your identity before responding. We will handle requests in accordance with applicable legal requirements.

Our website or communications may contain links to third-party websites, social media platforms or services.

We do not control the privacy practices, security or content of those third parties. Your use of their services is subject to their respective terms and privacy policies.

We encourage you to review those policies before sharing personal information with third parties.

Our website and services are intended primarily for businesses and general audiences. We do not knowingly collect children’s personal information for purposes that are not permitted by applicable law.

Where processing children’s personal data is subject to specific legal requirements, we will handle it in accordance with those requirements.

If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.

We treat non-public client information, business documents, campaign information, project files and credentials entrusted to us as confidential, subject to the terms of our service agreement and applicable law.

We may use completed work in our portfolio, case studies or promotional materials only where authorised by the client or otherwise lawfully permitted.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or legal obligations.

The updated version will be published on this page with a revised “Last Updated” date. Where required by law, we will provide additional notice or obtain consent for material changes.

For privacy-related questions, access requests, corrections, deletion requests or complaints, contact: